Cancellation and Refund Policy
1. Cancellation Policy
Users can cancel their Flow Master subscription at any time through the platform settings or by contacting support.
2. Refund Policy
Refunds are processed according to the following terms:
• Cancellation within 14 days of subscription: Full refund
• Cancellation after 14 days: Pro-rated refund for unused subscription period
• Refunds are processed within 14 business days
3. Right of Withdrawal
Users have the right to withdraw from their subscription within 14 days without giving any reason, in accordance with distance selling regulations.
4. Refund Process
Refund requests must be submitted through the platform or via email to info@flowmaster.io. Refunds will be processed to the original payment method.
5. Non-Refundable Items
The following are non-refundable:
• Services used beyond the 14-day withdrawal period
• Custom development or enterprise-specific features
• Third-party service fees
6. Contact
For cancellation or refund requests: